You can link multiple devices to a single account, with the limit based on the selected subscription plan. Important aspects to consider regarding this feature are:

• Accounts are accessible on different platforms regardless of the original sign-up platform (e.g., Android, iOS, macOS, Windows).
• The number of supported devices differs according to the subscription plan, potentially allowing for an unlimited number of devices per account.
• Notifications will be issued if the number of connected devices exceeds the plan limit, prompting users to disconnect excess devices upon logging in.
• Each device can be associated with a maximum of two accounts, whether it’s a computer or a mobile device.

Certainly! You have the opportunity to use Firefly NPV for China at no cost indefinitely via the "Daily Check-in" feature. Each day, you receive 15 minutes of complimentary usage time. Furthermore, for every successful referral, you can earn 1 point, which can be redeemed for a 1-day pass. Here are the key details:

• Firefly NPV for China promises to provide the "Daily Check-in" feature for free indefinitely.
• New users are granted an initial 15 minutes of free usage, and you can earn an additional 15 minutes by completing the check-in process the next day.
• During the free trial period, you are free to utilize our services without any usage restrictions. Please remember, however, that server access is limited to locations included in the free plan.
• You can accumulate points by engaging in our referral program, and then redeem them for various types of plans.

Of course! We offer a daily trial period of 15 minutes. To start your trial, please follow these steps:

1. Download the Firefly NPV for China application.
2. Create a new account.
3. Press the "Daily Check-In" button on the app's main screen.

Please note that the availability of this free trial may change and could be terminated at any time without any prior notice.

Firefly NPV for China prioritizes user privacy by ensuring that no logs of activity or connections are maintained. In addition, the NPV service refrains from storing any data that might enable tracking of particular network activities or behaviors tied to an individual user.

You can reach us using the following methods:

• Website: http://koolfireflynpv.com
• Email: [email protected]
• QQ: available soon
• Telegram: available soon

You can reach us using the following methods:

• Website: http://koolfireflynpv.com
• Email: [email protected]
• QQ: available soon
• Telegram: available soon

The split mode function in Firefly NPV for China supports web applications such as Telegram, WhatsApp, or Gmail that make use of HTTPS. This mode can adjust the routing for both HTTP (port 80) and HTTPS (port 443), enabling access to the online versions of these applications. However, the application versions might operate on a range of other ports.

To ensure access, the following steps should be taken:

• Select the "Global Mode" option in the routing settings.
• Adjust the proxy settings of the application. For instance, here's how to change the proxy settings for the LINE app:
  
  

• Should you try to log in on a new device and surpass the device limit, you will be redirected to the "Unbind Device" page, allowing you to disconnect any linked devices.
• Alternatively, you can go to "Menu" > "App Settings" > "Device List" to choose and unbind a device as per your preference.

It's normal to forget usernames or passwords, and we strive to make the recovery process as easy as possible. Here are your options:

• If you can't remember your username, please reach out to us and include a screenshot of your payment record.
• If you've forgotten your password, simply use the "forgot password" feature in the app.

We’ve observed that some users find it challenging to select a server after choosing a region.

To streamline the experience, we are now displaying only regions. Heibao will automatically connect you to the best-performing server within your selected region. Here are the details:

• The location menu will solely show regions, but each region includes hundreds of servers. When you choose a region, Heibao will automatically connect you to the server that provides optimal performance based on your network conditions.
• If you’re not pleased with the server you’re connected to, you can disconnect and reconnect to the same region to connect to a different server.
• You can continue this process until you discover a server that suits your requirements.

Common reasons for network problems include:

• Slow local internet speeds (without utilizing a NPV)
• Increased user traffic at particular NPV server locations

To address these issues, you may consider the following approaches:

• Check your local internet speed by turning off the NPV temporarily
• Experiment with different network connections such as WiFi, 4G, or 5G with the NPV disabled to detect any connectivity issues. For instance, if your WiFi is unstable, switch to a mobile data connection.
• Disable the NPV, choose a new server location, and reconnect
• If you prefer to remain connected to the same geographical area, disconnect and reconnect as this could connect you to a different server within that region.
• Persist with these tests until you identify the most appropriate server for your needs.

Global Mode: Enabling this option activates NPV for all online activities, which might cause local websites and applications to load more slowly.

Split Mode: With this mode, NPV is utilized only for sites that are restricted based on geographical location, such as Google, YouTube, and Netflix, while local network access for Chinese websites remains intact.

You can modify the routing mode in the App Settings.

If you experience difficulties accessing certain websites or applications, consider switching to "Global Mode."

Feel free to reach out to us if you require any further assistance.

You can accumulate points by inviting friends and use them to obtain rewards. Here’s how it works:

• First, acquire your "Referral Code" or "Referral Link" by navigating to "Share & Gift" and selecting "Share Now." You can then share it with friends or post it on your social media accounts or blog.
• You will earn 1 point for every friend who successfully makes a referral, which you can redeem for a 1-day pass.
• You can check your redeemed plans in the "My Account" section after you have used your points.
• For a referral to be deemed successful, your invited friend must download and begin using the app. If they download the app but do not use it, you will not earn your referral point until they start using it.

Occasionally, there may be a delay in processing payments through the gateway. Here are some key points to remember:

• We support various payment methods, such as Alipay, WeChat QR Code Scanning Payment, and UnionPay.
• If you have successfully completed a payment but do not see the corresponding plan in your account right away, please wait for around 5 minutes, then log out and log back in.
• If you continue to experience difficulties after trying the above steps, please take a screenshot of your payment confirmation and reach out to us for further assistance.

By configuring an NPV on your Android device, you can ensure that all your activities remain secure. Just connect to one of our numerous NPV servers to change your device's IP address, protect your data on public Wi-Fi networks, and access restricted websites and services.

An NPV creates a virtual network by virtually connecting several computers. Originally designed for speed and security, it now mainly serves purposes of privacy, encryption, and accessing restricted content.